英文偷吃步
感謝用：
感謝您購買(我們的產品)～Thank you for purchasing (our products).
感謝您提供的訊息～Thank you for your message.
感謝您的回覆～Thank you for your reply.
感謝您寄來跟（產品問題）有關之來信～
Thank you for your email about (the problems of our products).
感謝您對於（產品價格）的詢問～
Thank you for your query about (the price of the products).
感謝您寄送給我（這些照片）～Thank you for sending me (these photos).
對於延宕時的道歉：(外國人的客套文化是先委婉拒絕或道歉再說明理由)
抱歉延誤了～Apologies for the delay.
我感到抱歉這麼晚回覆您，但...
I apologize for the delay in getting back to you,but..
Apologies for the delay in getting back to you,but...
很抱歉對於處理問題的延宕～
Sorry for the delay in dealing with/handling the problem.
很抱歉沒有早點回覆你，但...Sorry for not getting back to you earlier, but..
很抱歉延遲回應你的信件....Sorry for the delay in responding to (your letter).
發信開場白
做確認：
我很高興確認/證實（我收到你的信件）～I am pleased to confirm that + 子句
Ex: I am pleased to confirm that I have received your letters.
我可以確認/證實（某事）~I can confirm that + 子句
我可以確認我們已經收到...I can confirm we have received....
只是一個快速的通知以證實/確認....Just a quick note to confirm ....
只是一個簡短的通知以證實/確認...Just a short note to confirm that + 子句
只是要證實/確認..Just to confirm that + 子句
這是用來確認我將參加....This is to confirm that I will be attending ....
這是用來確定～This is to confirm that + 子句
這是用來確定～This is to confirm + 名詞片語
我們特此確定～We hereby confirm that+子句
我們希望確定～We wish to confirm that+子句
我們希望確定以下事情～We wish to confirm the following:子句
您的請求已經被成功地處理～Your request has been successfully processed.
做宣告：
(檔案、報告)被包含在附件中～(the file、the report)is included in the attachment.
......已經收到了～....has been received.
而且/還有附件是～Also attached is +名詞片語
在附件裡你可以找到...～Attached you will find +名詞片語
給你的資訊/資料/訊息，.....～For your information,....
我附加......（在信件中）~I attach +名詞片語(in the email.)
我已經知道了/被告知了（某事）～I have been informed that +子句
只是要告知你（開會日期）～Just to inform you of (the date for the meeting.)
只是要告知你（某事）～Just to inform you that + 子句
只是要讓你知道（某事）～Just to let you know that + 子句
請知悉（某事）～ Please be informed that + 子句
請知悉(被通知)（某事）～Please � be notified that + 子句
請找到附件中的～Please find the attached +名詞片語
請注意某事～Please note that + 子句
謝謝你的.....，我今天/昨天收到了～
Thank you for （sending me the candies）which I received today/yesterday.
我們已經被要求做（某事）～We have been asked to +動詞片語
我們剛（做某事）～We have just P.P.
我們已經收到..～We have received +名詞片語
安排會面
做建議：
你可以安排...嗎？～Can you manage + 名詞片語？
（做某事）......如何？～What/How about +Ving....?
（某事）......如何？～What/How about +名詞片語....?
咱們（做某事）...～Let's +動詞......
（某事）對你而言OK嗎？～Would ....be Ok for you?
接受建議：
.....對我是好的/OK～......is good/OK for me.
那將會很好～That would be fine./That is fine.
是的，我可以處理/做好它～Yes, I can manage that/ I can make it.
包含WILL的常見詞語
做承諾：
我會打一通電話給你～I'll give you a ring.
我會寫信給您～I'll drop you a line.
我會通知/聯絡你～I'll be in touch.(with you)
到時見～I'll see you then.
我會儘快回覆你～I'll get back to you as soon as I can.
解決問題
尋找問題原因（find the cause of the problem）
....檢查/確認一下（某物）...～....check + 名詞片語
....檢查/確認一下（某事）...～....check that + 名詞子句
...你也許忘了做....～You might forget to 動詞片語...
....可能（不）是～...may (not) be....
....或許（不）是～...might (not) be....
....可能是.....~....could be...
你嘗試過...了嗎？～Have you tried Ving....?
你記得要做....嗎？～Have you remembered to ....?
建議解決方案
你可以嘗試....You could try Ving...
推薦行為
確定一下（某事）~Make sure that + 名詞子句
....晚一點再嘗試～....try again later.
回信的參照
如你所要求的，....～As you requested,...
關於（某事物），...～Regarding the 名詞片語,........
關於你對（名詞）的詢問/打聽，...～
Regarding your enquiry about 名詞,....
Regarding your query about 名詞,....
關於你對（名詞）的建議，...～
Regarding your suggestion about 名詞,....
在你的EMAIL中，你提到（某事）～
In your email you mentioned that + 名詞子句
在你的EMAIL中，你提到...～
In your email you mentioned + 名詞片語
如同你在EMAIL中提及的，....～
As you mentioned in your email,....
回答你....的相關問題，..～
In answer to your question about+名詞片語,........
如我們（上次）在電話中討論的，....～As we discussed on the phone(last time),.....
早先跟您談話是一件很棒的事情～It was great to talk to you earlier.
如同每次在我們討論中的事情一樣，....～As per our discussion,....
如同每次你對（名詞）的要求一樣，....～As per your request for 名詞,....
如同每次你對（名詞）的詢問一樣，....～As per your query about名詞,....
針對（名詞）更進一步討論/說明，...～Further to名詞片語,...
Ex: Further to this question, I think we should ask Bill's advice.
包括IF的結語
如果你有任何問題，....～If you have any problems/questions,....
如果你有任何問題，請不要猶豫打給A或B～
If you have any problems/questions,please do not hesitate to call A or B.
如果你有任何問題，請不要猶豫聯絡A
If you have any problems/questions, please do not hesitate to contact A.
如果你對於關於這點有任何問題，請讓我知道～
If you have any questions regarding/about this, please let me know.
如果你需要更多協助，請在任何時間放心聯絡我～
If you need/require more/further assistance,please feel free to contact me at any time.
你應該聯繫A，如果你有任何問題、疑問～
You should contact A if there are any problems/questions.
如果你遇到任何問題，在....聯絡我～
If you face any problems , contact me at （EMAIL地址、時間、地點、部門...）
包含thanks的結語
謝謝你的幫忙～Thank you very much for your help.
感恩並對於誤解很抱歉～Thanks and sorry for any misunderstanding.
無限感激你對此的理解～Many thanks for your understanding on this.
先謝了～Thanks in advance.
先謝過你的幫助～Thanks in advance for your help.
再次感謝您選擇...～Thank you again for choosing .....
多謝你～Many thanks.
其他種類結語
我期待再次與你相見～I look forward to meeting you again soon.
我期待你的回覆～I look forward to your reply.
我期待很快聽到你的消息～I look forward to hearing from you soon.
我期待與你一同做這個方案～I look forward to working with you on this project.
祝你有美好一天～Have a good/nice day.
期待再聊～Talk to you soon.
頌候語（這部分不翻中文）
Best regard,
Best wishes,
Sincerely,
Regards,
Sincere best wishes,
Yours,
Yours sincerely,
Yours truly,
Yours faithfully,
Cheers,
包含HOPE和wish的結語
我希望這樣子很清楚了～I hope this is clear.
我希望我們可以儘快進行這件事～I hope we can move this along quickly.
我希望這樣子是OK的～I hope this is ok.
我希望很快聽到你的消息～I hope to hear from you soon.
我們祝你(們)聖誕節快樂～We wish you (all) a happy Christmas/New year/...
我們祝你(....)很成功.～We wish you great success in (the business).
包含appreciate的結語
感謝幫忙：
我很感謝你前幾天的幫忙～I really appreciate your help the other day.
我們總是非常感激你的努力～We are always very appreciative of your efforts.
要求幫忙：
我將十分感激你幫忙這件事～I would appreciate your help with this.
你幫忙這件事將令人十分感激～Your help with this would be much appreciated.
拒絕幫助：
我感謝/知道你的好意/關切/擔心，但是我恐怕不能幫你喔～
I appreciate your concerns, but I'm afraid I am not able to help you.
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